Privacy Policy

Effective date: May 13, 2026

Overview

PepSpex LLC is a California limited liability company (“PepSpex,” “Company,” “we,” “us,” or “our”). PepSpex LLC respects your privacy.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, join our launch list, contact us, or place an order.

Information We May Collect

We may collect:

• Contact information, such as name, email address, company name, and mailing address.
• Account and order information, such as products ordered, billing details, shipping details, and order history.
• Business or research eligibility information, if needed to review orders or compliance.
• Communications, such as emails, contact-form submissions, customer-service messages, and supplier inquiries.
• Website usage information, such as IP address, browser type, device information, pages viewed, referral source, and approximate location.
• Payment information processed by third-party payment providers. PepSpex LLC should not directly store full payment card numbers unless a future provider requires otherwise and appropriate controls are in place.

How We Use Information

We may use information to:

• Operate the website and business.
• Respond to inquiries.
• Manage the launch list and send business updates.
• Review, accept, process, ship, or cancel orders.
• Verify research-only eligibility and reduce misuse.
• Provide order documentation, customer support, and compliance records.
• Improve the website, products, and operations.
• Detect fraud, abuse, security incidents, or prohibited activity.
• Comply with legal, tax, accounting, regulatory, and contractual obligations.

Email Communications

If you join the launch list or contact PepSpex LLC, we may send you relevant business updates. You may unsubscribe from marketing emails using the unsubscribe link in those emails or by contacting info@pepspex.com.

Transactional or compliance-related emails may still be sent when necessary.

Cookies and Analytics

The website may use cookies, pixels, analytics tools, or similar technologies to operate the site, remember preferences, measure traffic, improve performance, and protect against fraud or abuse.

This section should be updated once final analytics and marketing tools are selected.

How We Share Information

We may share information with:

• Website hosting and infrastructure providers.
• Email, CRM, analytics, and customer-support providers.
• Payment processors and fraud-prevention providers.
• Shipping, fulfillment, supplier, and logistics partners.
• Professional advisors, such as attorneys, accountants, and compliance consultants.
• Government, regulatory, law-enforcement, or legal-process recipients when required or appropriate.
• Successors in connection with a merger, acquisition, financing, reorganization, or sale of business assets.

We do not sell personal information as that term is commonly understood.

Data Retention

We retain information for as long as reasonably necessary for business, legal, tax, accounting, compliance, safety, security, and dispute-resolution purposes.

Security

We use reasonable administrative, technical, and organizational measures intended to protect information. No website, transmission, or storage system is completely secure.

Your Choices

You may contact us to request access, correction, deletion, or other handling of your information, subject to applicable law and business-record retention requirements.

California residents and residents of other jurisdictions may have additional rights under applicable privacy laws.

Children

The website is not intended for children or individuals under 21. We do not knowingly collect information from anyone under 21.

International Visitors

PepSpex LLC is based in the United States. If you access the website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date will be updated when changes are posted.

Contact

Questions about this Privacy Policy may be sent to info@pepspex.com.