Terms and Conditions

Effective date: May 13, 2026

1. Acceptance of Terms

This website is operated by PepSpex LLC, a California limited liability company (“PepSpex,” “Company,” “we,” “us,” or “our”).

These Terms and Conditions govern your access to and use of the PepSpex LLC website, products, services, communications, and related materials. By using this website or placing an order, you agree to these terms.

If you do not agree, do not use the website or purchase products from PepSpex LLC.

2. Research Use Only

All PepSpex LLC products are sold for research use only. Products are not intended for human use, veterinary use, diagnostic use, therapeutic use, clinical use, food use, cosmetic use, dietary supplement use, or household use.

PepSpex LLC operates solely as a supplier of research-use-only materials. PepSpex LLC is not a pharmacy, compounding pharmacy, outsourcing facility, medical provider, or healthcare provider.

PepSpex LLC does not provide medical advice, dosing guidance, treatment recommendations, compounding instructions, or personal-use guidance.

3. Eligibility

By using the website or placing an order, you represent that:

• You are at least 21 years old.
• You are legally permitted to purchase and receive the products ordered.
• You are purchasing solely for lawful research purposes.
• You have appropriate training, facilities, procedures, and oversight to handle research materials.
• You will comply with all applicable federal, state, local, and institutional requirements.

PepSpex LLC may refuse, cancel, hold, or request additional verification for any order at its discretion.

4. Prohibited Uses

You agree not to:

• Use any product in or on humans or animals.
• Use any product for diagnosis, cure, mitigation, treatment, or prevention of disease.
• Use any product as a drug, food, cosmetic, dietary supplement, medical device, or diagnostic product.
• Resell, transfer, relabel, repackage, compound, or distribute products for prohibited use.
• Make claims that any PepSpex LLC product is safe or effective for human, veterinary, diagnostic, therapeutic, food, cosmetic, or dietary supplement use.
• Use the website or products in violation of applicable law.

5. Product Information

Product descriptions, categories, literature references, Certificates of Analysis, specifications, and other materials are provided for identification and research-context purposes only. They do not constitute medical advice, usage instructions, or claims of safety or efficacy.

PepSpex LLC may change product information, availability, specifications, packaging, pricing, and fulfillment details at any time before an order is accepted.

6. Orders and Payment

Orders are subject to acceptance by PepSpex LLC. A confirmation email or payment authorization does not guarantee acceptance of an order. PepSpex LLC may cancel or refuse orders due to inventory limitations, compliance concerns, suspected prohibited use, payment issues, shipping limitations, or other business reasons.

If an order is canceled after payment, PepSpex LLC will issue an appropriate refund to the original payment method unless otherwise required by law or payment processor rules.

7. Shipping and Risk of Loss

Shipping options, timelines, packaging, and cold-chain procedures may vary by product, supplier, destination, weather conditions, carrier availability, and launch-stage fulfillment constraints.

Risk of loss transfers according to the shipping terms used for the order, subject to applicable law. Customers are responsible for providing a complete and accurate delivery address and for promptly retrieving delivered packages.

8. Returns and Refunds

Due to the nature of research materials and temperature-sensitive products, returns are generally not accepted after shipment. Damaged, missing, incorrect, or compromised shipments must be reported promptly under the Shipping and Returns Policy.

9. Website Content

The website and its content are provided for general business, product-identification, and research-context purposes. PepSpex LLC does not warrant that website content is complete, current, error-free, or suitable for any particular purpose.

10. Intellectual Property

The PepSpex name, logo, website content, graphics, layout, and related materials are owned by or licensed to PepSpex LLC unless otherwise stated. You may not copy, reproduce, modify, distribute, or use these materials for commercial purposes without written permission.

11. Third-Party Services

The website may use third-party services for hosting, analytics, email, payments, shipping, fraud prevention, or other operations. PepSpex LLC is not responsible for third-party websites, services, policies, downtime, or actions.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the website, products, and related materials are provided as available and without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or suitability for any prohibited use.

13. Limitation of Liability

To the fullest extent permitted by law, PepSpex LLC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the website, products, or related materials.

14. Indemnification

You agree to defend, indemnify, and hold harmless PepSpex LLC from claims, losses, damages, liabilities, costs, and expenses arising from your misuse of products, violation of these terms, violation of law, or breach of your representations.

15. Governing Law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

16. Changes to Terms

PepSpex LLC may update these terms from time to time. The effective date will be updated when changes are posted.

17. Contact

Questions about these terms may be sent to info@pepspex.com.